Shipping

Order your dream bike in our online store and we will handcraft it for you, make the necessary adjustments, test ride it and deliver the bike to your home or to a friendly bike service indicated by you. After transport, the bike is about 95% assembled and requires only minor assembly described in the attached user manual.

When your bike arrives, please check the box thoroughly before signing. Damaged boxes should not be accepted. Boxes with visible dents or scratches, or boxes that were not delivered in an upright position must be noted and countersigned by the courier in the delivery confirmation, and must be reported within 24 hours by email at office@emky.pl

Poland: Free of shipping costs.
Germany: Free of shipping costs.
Other countries of Europe – also Switzerland: The shipping costs are calculated in the shopping cart system

We charge for delivery shipping costs, broken down by country. The shipping costs are calculated in the shopping cart system – depending on the indicated delivery address – including 23% VAT.
The delivery of our products is carried out as insured dispatch by DPD, DHL parcel delivery service or UPS. Shipments can be tracked via online shipment tracking.